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From209US$ /night
Check-in
08Dec2025Select date
Check-out
09Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Akumal, Mexico, 77710
-
Close to Playa Kantenah
Perfect
7.5
8.5
/10
4.0
4.8
/5

Grand Palladium White Sand Resort & Spa offers a 5-star all-inclusive experience surrounded by lush gardens and with beachfront access. It features various amenities, including multiple pools, diverse dining options, and a comprehensive wellness spa.

Rooms & Amenities

The Grand Palladium White Sand Resort & Spa features 425 rooms, including Junior Suites and Bungalows, equipped with furnished balconies and minibars. Suites provide views of the mangrove forest, and select categories include amenities such as hydro-massage tubs and private outdoor showers.

Dining & Culinary Experience

Dining options include up to 9 à la carte restaurants offering a variety of cuisines from Italian to American steakhouse. Guests can enjoy beachside dining with views of the Caribbean and quick bites at the on-site pool bar.

Leisure & Activities

The resort provides extensive leisure facilities, including a lagoon-style pool suitable for all ages and a wellness area featuring the Zentropia Palladium Spa & Wellness. Families have access to kids' clubs for various age groups and organized activities.

Services & Transportation

Grand Palladium White Sand Resort & Spa offers multiple amenities for events and group gatherings, with 11 multi-purpose halls equipped for various functions. The hotel is 35 km from Aeropuerto de Playa del Carmen, ensuring easy transportation for guests.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Romance Bungalow by the lake Adults Only
2 persons
58 m² 
1 King-size bed
Shower
Coffee machine
Junior Suite Garden View
2 persons
53 m² 
1 King-size bed
Garden view
Shower
Coffee machine
Suite Garden View
2 persons
68 m² 
1 King-size bed and 1 Sofa bed
Garden view
Shower
Coffee machine
Junior Suite Beachside
2 persons
53 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Internet access
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Grand Palladium Select White Sand Resort & Spa, a culinary adventure awaits with an array of vibrant dining options showcasing flavors from around the globe. Experience the warmth of family-friendly settings that invite guests to indulge in everything from authentic Argentinian steaks to bold Japanese flavors.
Grand Palladium Select White Sand Resort & Spa Akumal Restaurant photo
Grand Palladium Select White Sand Resort & Spa Akumal Restaurant photo
Grand Palladium Select White Sand Resort & Spa Akumal Restaurant photo

El Dorado

Argentinian
Ambiance
Family-friendly and inviting, perfect for all ages.
Key Offerings
Savor uniquely crafted Argentinian dishes that highlight traditional flavors and ingredients, ensuring a heartfelt dining experience.
Reservation
No
Hours vary.

La Adelita

Mexican
Ambiance
Lively, family-friendly atmosphere filled with authentic décor.
Key Offerings
Delight in vibrant Mexican flavors with dishes rich in spice and tradition, complemented by a selection of refreshing beverages.
Reservation
No
Hours vary.

Sumptuori

Japanese
Ambiance
A warm and welcoming environment with a touch of Asian elegance.
Key Offerings
Experience the artistry of Japanese cuisine, featuring fresh sushi and teppanyaki prepared right before your eyes.
Reservation
No
Hours vary.

Portofino

Mediterranean
Ambiance
Cozy and family-friendly, capturing the essence of the Mediterranean coast.
Key Offerings
Taste Mediterranean delights crafted with love, perfect for leisurely family dinners or romantic evenings.
Reservation
No
Hours vary.

La Lola

Spanish
Ambiance
Vibrant and social, suited for family gatherings.
Key Offerings
Indulge in Spanish tapas and hearty dishes, bringing the spirit of Spain to each plate served.
Reservation
No
Hours vary.

Ribs & More

American
Ambiance
Casual and friendly atmosphere, perfect for families.
Key Offerings
Enjoy a feast of hearty American classics, featuring mouthwatering ribs and specialty dishes that satisfy all appetites.
Reservation
No
Hours vary.

Bahia & Brasa

Brazilian
Ambiance
A lively family-friendly setting that resonates with Brazilian culture.
Key Offerings
Imbibe in traditional Brazilian fare, with an emphasis on grilled meats and vibrant sides to share.
Reservation
No
Hours vary.

Poseidón

Mexican
Ambiance
Bright and cheerful atmosphere perfect for families.
Key Offerings
Experience a festive atmosphere accompanied by authentic Mexican dishes bursting with flavor, enhanced by a curated drink menu.
Reservation
No
Hours vary.

Chang Thai

Asian
Ambiance
A warm, family-friendly setting overflowing with Thai charm.
Key Offerings
Discover the zest of Thai cuisine with dishes that balance bold spices and fresh ingredients, ideal for those seeking a taste of Asia.
Reservation
No
Hours vary.

Location

Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Akumal, Mexico, 77710
Map view
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Akumal, Mexico, 77710
Nearby
Kantenah Bay
130 m
Beach
Playa at Grand Palladium Kantenah Resort
200 m
Restaurants
Sumptuori
380 m
Carretera Chetumal-Puerto Juarez Km
La Adelita
350 m
Carretera Chetumal-Puerto Juarez Km
Ribs & More
350 m
Carretera Chetumal-Puerto Juarez Km
El Gaucho
250 m
Carretera Chetumal-Puerto Juarez Km
Explore Akumal
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Kantenah Bay
Kantenah Bay
2 minutes walking
Kantenah Bay features calm waters and beautiful scenery perfect for swimming and relaxation.
Playa Xpu-ha
10 minutes drive
Playa Xpu-ha offers stunning beaches with white sand, great for sunbathing and water sports.
BioParque Lu'um Balam
10 minutes drive
BioParque Lu'um Balam showcases diverse wildlife and offers educational tours for a family-friendly outing.
Snorkeling
10 minutes drive
Snorkeling in nearby waters provides encounters with marine life, gear rentals usually available.
Yoga at the Beach
5 minutes walking
Beach yoga sessions offer relaxation with calming ocean sounds-perfect for unwinding.
El Gaucho
El Gaucho
3 minutes walking
Argentinian steakhouse known for its grilled meats and vibrant atmosphere. Reservations advisable.
La Adelita
La Adelita
5 minutes walking
Authentic Mexican cuisine with fresh ingredients and lively decor. Offers vegetarian options.
Rauxa Show
Rauxa Show
10 minutes drive
Rauxa Show provides a unique dinner and cabaret experience, featuring performances and gourmet cuisine.
Live Music Venues in Akumal
15 minutes drive
Local bars frequently host live music nights with genres ranging from jazz to pop, suitable for all ages.

Getting around
City Centre
Akumal9 min  ·  5.6 km
Airports
Aeropuerto de Playa del Carmen (PCM)46 min  ·  30.5 km
Cancun (CUN)130 min  ·  86.3 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.5
7.5/10 based on 42 reviews
Taylor
United Kingdom, December  2024
7.8/10

I had an amazing stay at this hotel, enjoying the lush grounds and fabulous dining options. The service was friendly, and we had easy access to the pools. However, the rocky beach made swimming challenging, and some parts of the resort required quite a bit of walking. Overall, I found great value, but not without a few hiccups.

Rooms
9.0
We were pleasantly surprised by the spaciousness of our room, which provided more than enough space for the two of us.
Service
8.0
The service was courteous and helpful, with staff ensuring we had everything we needed for a memorable vacation.
Location
7.0
The extensive grounds were beautiful and made for lovely morning walks, but I found myself doing a lot of walking to navigate between different areas.
Dining
8.0
The dining options were varied and generally very good, especially the a la carte restaurants. However, some places had long waits, which could be frustrating.
Facilities
7.0
The pools were well-maintained and offered a great atmosphere for relaxation. However, the lazy river could use some improvement.
Hudson
United Kingdom, December  2024
9.2/10

Overall, my stay at the resort was absolutely delightful! The location is stunning, effectively bringing the charm of the jungle to life with lush greenery and wildlife. The service was top-notch, making the experience feel very welcoming. The only downsides were a bit of a challenge finding my way around the large premises initially and a minor lack of fresh green vegetables in the dining options. Still, I loved my time there and would definitely consider returning.

Rooms
9.0
The rooms we stayed in were spacious and impeccably clean, providing a comforting retreat after a day of exploring.
Service
10.0
Every staff member I encountered was genuinely friendly and eager to help, which made the experience feel extra special.
Location
10.0
Nestled in the heart of lush greenery, the location feels like a serene jungle getaway, complete with beautiful wildlife.
Dining
8.0
Dining options were plentiful, especially the a la carte restaurants, though I found the buffet could use a bit more variety in fresh veggies.
Facilities
9.0
The resort boasts impressive facilities, with large pools and plenty of activities to keep everyone entertained.
Jack
United Kingdom, December  2024
8.6/10

I had a fantastic stay at this hotel, with stunning rooms and a beautiful resort ambiance. The service was superb, and the variety in dining options kept things interesting. However, I did experience a few frustrations with the location and some minor room issues. Overall, it was a great value, and I would definitely recommend it to others.

Rooms
8.0
Our upgraded room in the White Sands section was wonderful and enormous, but I initially had some issues with the air conditioning and some dated features.
Service
10.0
The staff were incredibly kind and worked tirelessly to ensure all our needs were met, making our stay very enjoyable.
Location
7.0
The resort is in a nice spot, but it's a bit of a trek to nearby towns, which can be inconvenient if you're looking for local exploration.
Dining
9.0
Dining options were excellent, with a wide variety that catered to all tastes, though some meals did get repetitive over time.
Facilities
9.0
The pools were amazing and well-maintained, providing a serene escape, especially the adults-only area.
Patrick
United Kingdom, December  2024
8.4/10

I had an incredible time at the resort, which is absolutely beautiful and impeccably maintained. The staff were genuinely friendly and engaging, making our stay even more enjoyable. However, the layout of the rooms could use a bit more privacy, and the Wi-Fi wasn't reliable throughout the property. Overall, the experience was fantastic, and the range of activities kept us entertained throughout our visit.

Rooms
8.0
The room was spacious and clean, although the layout lacked privacy since the bathroom was integrated with the sleeping area.
Service
10.0
The service was top-notch, with attentive staff who always seemed eager to help. They truly enhanced our vacation experience.
Location
8.0
The resort is expansive and lovely, though it requires quite a bit of walking to navigate. The shuttle service helped, but expect to get your steps in.
Dining
9.0
The variety of dining options was impressive, with delicious meals at every restaurant. However, the labeling for vegetarian options could be improved.
Facilities
7.0
The facilities were excellent, with multiple pools and numerous activities available, though the closure time for the pools was a disappointment.
Henry
United Kingdom, November  2024
8.8/10

My stay at the Grand Palladium White Sands was absolutely breathtaking! The resort is pristine and the staff genuinely made me feel welcome. I loved the variety and quality of food options available, and the pool area was a haven of relaxation. One downside was the beach's seaweed issue, but the staff did their best to keep it clean. Overall, this resort offers an incredible experience that I would gladly repeat.

Rooms
8.0
The room was clean and spacious, featuring a lovely balcony and complimentary champagne upon arrival. However, I noticed a slight musty smell that was likely due to the mosquito spray used. Still, it was perfectly fine for our stay.
Service
Location
9.0
The location of the resort is fantastic, with easy access to beautiful beaches and lush surroundings, but swimming required some caution due to rocky areas in certain spots.
Dining
9.0
Dining was a highlight of my stay. The food options were diverse, and every meal I had was delicious, though I noticed some dishes could have been served warmer. The various a la carte restaurants elevated the dining experience.
Facilities
9.0
The resort's facilities, especially the pool area, were delightful and well-maintained. The opportunity to seamlessly move around the complex via golf carts made everything accessible.
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in for additional charge.
Breakfast
The hotel Grand Palladium Select White Sand Resort & Spa serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
436
Former name
Grand Palladium Riviera Resort & Spa
FAQs
About Grand Palladium Select White Sand Resort & Spa
What are the check-in and check-out times at Grand Palladium Select White Sand Resort & Spa?
Check-in time is at 15:00 and check-out is at 12:00.
How far is Grand Palladium Select White Sand Resort & Spa from Aeropuerto de Playa del Carmen?
The hotel is 35 km from Aeropuerto de Playa del Carmen.
Is there a kids' program or entertainment available at Grand Palladium Select White Sand Resort & Spa?
The hotel provides organized activities for children, including a kids' club with games and crafts.
Does Grand Palladium Select White Sand Resort & Spa have a spa on-site?
Guests can enjoy the Zentropía Palladium Spa & Wellness, which includes a range of professional treatments and wellness facilities.
What are the recreational facilities available at Grand Palladium Select White Sand Resort & Spa?
The hotel offers multiple swimming pools, a fitness center, tennis courts, and access to a water park.
Does Grand Palladium Select White Sand Resort & Spa provide any beach access?
The hotel is directly situated on the beachfront, offering easy access to the beach.
Is parking available at Grand Palladium Select White Sand Resort & Spa?
Free private parking is available on-site without the need for reservation.
What amenities are included in the rooms at Grand Palladium Select White Sand Resort & Spa?
Rooms feature air conditioning, a flat-screen TV, a mini-fridge-bar, and coffee/tea making facilities.
Are there opportunities for entertainment at Grand Palladium Select White Sand Resort & Spa?
The hotel hosts daily live entertainment, themed dinner nights, and other activities for guests of all ages.
What languages are spoken by the staff at Grand Palladium Select White Sand Resort & Spa?
The staff speaks multiple languages, including English and Spanish.

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